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CL / QM historical or live data ?

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    CL / QM historical or live data ?

    when us TT / AMP for data there doesn't seem to be any way to get historical and live data going at the same time for crude oil . That's pretty lame for futures broker . it's either one or the other ,but not live and historical both .

    #2
    Hi T2020,

    Thank you for your post.

    What historical data are you requesting? Historical Tick and Minute data is provided by TT, Daily data isn’t.

    Can you please send a note to support at ninjatrader dot com and refer to this post. Put in the subject ‘Att Sergey’.

    Include in the note as well your TT login credentials which you’ve entered in account connection set up guide. I need all information including your password. Then also log out so I can test your connection on my end and attempt to bring up the CL correctly.
    Sergey T.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Sergey View Post
      Hi T2020,

      Thank you for your post.

      What historical data are you requesting? Historical Tick and Minute data is provided by TT, Daily data isn’t.

      Can you please send a note to support at ninjatrader dot com and refer to this post. Put in the subject ‘Att Sergey’.

      Include in the note as well your TT login credentials which you’ve entered in account connection set up guide. I need all information including your password. Then also log out so I can test your connection on my end and attempt to bring up the CL correctly.
      After talking at length with AMP , the problem is TT / with ninja 6.5 . ... . This is suppose to be handled in NT7 . This basically goes for all crude oil symbols . so I just have to wait and hope .

      Comment


        #4
        Hello T2020,

        Thank you for your post.

        Please use the steps I have provided below to attempt to resolve the issue you are experiencing.

        -Remove any CL from Default list
        -Add the following mapping for Trading Technologies under CL
        CL|100|CME
        -Restart NT
        -Add CL using the Nymex exchange back to the default list
        -Connect to TT and test it.

        Please let us know if this resolves the issue.
        Sergey T.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Sergey View Post
          Hello T2020,

          Thank you for your post.

          Please use the steps I have provided below to attempt to resolve the issue you are experiencing.

          -Remove any CL from Default list
          -Add the following mapping for Trading Technologies under CL
          CL|100|CME
          -Restart NT
          -Add CL using the Nymex exchange back to the default list
          -Connect to TT and test it.

          Please let us know if this resolves the issue.
          Should Globex be checked as well as Nymex , or just Nymex with the above
          instructions . Also should there be any spaces inbetween CL | 100 | CME
          ? thx

          Comment


            #6
            Hello T2020,

            Thank you for your note.

            Please uncheck the Globex exchange and add the following mapping CL|100|CME without any spaces between.

            I look forward to assisting you further
            Sergey T.NinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_Sergey View Post
              Hello T2020,

              Thank you for your note.

              Please uncheck the Globex exchange and add the following mapping CL|100|CME without any spaces between.

              I look forward to assisting you further
              Thanks Sergey . That solved the problem . Don't understand why the mapping
              was not right by default ?? But all's good now . Thanks again .

              Comment


                #8
                Originally posted by NinjaTrader_Sergey View Post
                Hello T2020,

                Thank you for your note.

                Please uncheck the Globex exchange and add the following mapping CL|100|CME without any spaces between.

                I look forward to assisting you further
                Just checking . The mapping for QM mini crude is QM|1000|CME right ?
                The CL contract has 100 instead of 1000 ??thx

                Comment


                  #9
                  Hello T2020,


                  Thank you for your reply.


                  That is correct. The CL has 100 and QM has 1000.


                  Please let me know if I may be of further assistance.
                  Sergey T.NinjaTrader Customer Service

                  Comment

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