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"Invalid execution data from patssystems"

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  • QuahTrader
    started a topic "Invalid execution data from patssystems"

    "Invalid execution data from patssystems"

    I just installed .35 today, and recently recieved the popup message says that I had received "potentially invalid execution data from patssystems" - however, I was only running NT on the SIM-101 account connected to a pats server.

    Why would I be getting any execution data from patssystems at all - invalid or valid?

  • NinjaTrader_Ray
    replied
    imported post

    Anyone using Patsystems should for sure.

    Leave a comment:


  • cody
    replied
    imported post

    Should everyone d/l the update ? Or is it for the specific problem mentioned?

    Leave a comment:


  • NinjaTrader_Ray
    replied
    imported post

    We just released an update 4.0.36 that should resolve this issue.

    http://www.ninjatrader.com/main_download.htm

    Ray

    Leave a comment:


  • QuahTrader
    replied
    imported post

    ninjatrader wrote:
    Actually, the problem is they are sending us execution alerts when we have not even traded in the account all day.

    Exactly - I'm getting them even though I'm trading via SIM-101.

    Leave a comment:


  • NinjaTrader_Ray
    replied
    imported post

    Just to shed some light on this ...

    It happened to my account as well. The problem here is that programatically NinjaTrader is alerted to execution information from the Patsystems servers. Once we are notified, we must then ask the Patsystems servers for information on this execution. The problem here is that when we request information, it returns back an error code. Since execution information is used to build position information it is of course critical. Patsystems is working with us to understand why they are sending us error information. Actually, the problem is they are sending us execution alerts when we have not even traded in the account all day. We hope to have some resolution on this shortly.

    Thanks for your patience.



    Ray

    Leave a comment:


  • QuahTrader
    replied
    imported post

    rossitercapital wrote:
    Just happened to me about 15 minutes ago.
    Probably about the same time it happened to me. Interesting.


    Leave a comment:


  • rossitercapital
    replied
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    Just happened to me about 15 minutes ago.

    Leave a comment:


  • QuahTrader
    replied
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    ninjatrader wrote:
    It's a call that comes back from Pats that provides fill information. There is a bug in it. They can't find it to fix it. It passes bogus data to NT. When it happens, NT needs to report it otherwise it could report bad information. Please let me know if this happens consistently.
    Well, it didn't happen for a while - then today it happened 3 times in a 10 minute period.

    Leave a comment:


  • rossitercapital
    replied
    imported post

    Ray - this happened to me once yesterday and three times today. I also know of another user it happened to both days.

    Thanks,

    Denise

    Leave a comment:


  • NinjaTrader_Ray
    replied
    imported post

    It's a call that comes back from Pats that provides fill information. There is a bug in it. They can't find it to fix it. It passes bogus data to NT. When it happens, NT needs to report it otherwise it could report bad information. Please let me know if this happens consistently.

    Leave a comment:

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