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NYBOT not supported by Ninja Trader?

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    NYBOT not supported by Ninja Trader?

    My broker have set me up with YM and FTSE100 Futures, and there is no problem, but I can seem to get the russell 2000 TF 12-09'

    The log says

    exchange ICE_NYBOT not supported by Ninja Trader

    My broker have said, they have done everything their side

    ?

    #2
    Hello momtic,

    Thank you for your post.

    Which data provider are you using to connect?
    KyleNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Kyle View Post
      Hello momtic,

      Thank you for your post.

      Which data provider are you using to connect?
      Hi

      my data provider is Patsystems

      Comment


        #4
        Hello,

        Thank you for your note.

        Please reset your instrument list by clicking Tools > Options > Misc Tab > Reset Instruments.
        After doing so, please test TF again.
        KyleNinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Kyle View Post
          Hello,

          Thank you for your note.

          Please reset your instrument list by clicking Tools > Options > Misc Tab > Reset Instruments.
          After doing so, please test TF again.
          I done what you said but sill not working ..

          The log says "exchange ICE_NYBOT not supported by Ninja Trader"

          My broker have even re set his side, my broker said, is the mapping corret your side?

          I can get the YM and FTSE 100 Futures, but cant seem to get the Russell 2000 under the symbol TF 12-09.............broker symbol for the mini russell is MN RUS 2000 ?
          Last edited by momtic; 10-20-2009, 06:23 AM.

          Comment


            #6
            Can you please go to Tools-->Instrument Manager. Highlight the TF in the 'Available master instruments' section and click Edit.

            What exchange is enabled? Make sure the Nybot exchange is enabled.
            Click the Misc-tab and ensure TF is entered next to Patsystems.

            If the issue persists, please click the Pats-button in the upper right corner of the Instrument Manager (when connected) and check if the TF is listed.
            JasonNinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_Jason View Post
              Can you please go to Tools-->Instrument Manager. Highlight the TF in the 'Available master instruments' section and click Edit.

              What exchange is enabled? Make sure the Nybot exchange is enabled.
              Click the Misc-tab and ensure TF is entered next to Patsystems.

              If the issue persists, please click the Pats-button in the upper right corner of the Instrument Manager (when connected) and check if the TF is listed.
              I done everything you have said, but still not working?

              Comment


                #8
                Hi momtic,

                Thank you for your reply.

                Just to confirm, TF was listed in the PATS section of the instrument manager?
                KyleNinjaTrader Customer Service

                Comment


                  #9
                  Originally posted by NinjaTrader_Kyle View Post
                  Hi momtic,

                  Thank you for your reply.

                  Just to confirm, TF was listed in the PATS section of the instrument manager?
                  Yes it is listed under PATS section saying
                  MNRUS2K SP ICE_NYBOT JUN10DEC09 TF
                  MNRUS2K SP ICE_NYBOT MAR10DEC09 TF
                  MNRUS2K SP ICE_NYBOT JUN10MAR10 TF
                  MNRUS2K SP ICE_NYBOT SEP10MAR10 TF
                  MNRUS2K SP ICE_NYBOT SEP10JUN10 TF
                  MNRUS2K ICE_NYBOT NOV09 TF
                  MNRUS2K ICE_NYBOT DEC09 TF
                  MNRUS2K ICE_NYBOT JAN10 TF
                  MNRUS2K ICE_NYBOT MAR10 TF
                  MNRUS2K ICE_NYBOT JUN10 TF
                  MNRUS2K ICE_NYBOT SEP10 TF

                  Comment


                    #10
                    Hi momtic,

                    Thank you for your reply.

                    Please take the following steps:

                    From the Control Center, click Tools > Instrument Manager.
                    In the instrument manager, select TF from the list on the right and click Edit.
                    In the instrument editor, ensure that all settings match those shown in the attached screenshot.

                    Note that in the Definition tab, under Exchanges, NYBOT is the only exchange checked.

                    I am receiving data with these settings on my side. If you do not, please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

                    In the message, please include the following:
                    1.) A link to this forum thread.

                    2.) Your most recent trace file.
                    You will find the trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

                    3.) Your login credentials for the PATSystems connection. Specifically, I would need the following:
                    • User Name
                    • Password
                    • Server Type (default is “Live” if not specified)
                    • SuperTAS enabled/disabled
                    • Host Address
                    • Host Port
                    • Price Address
                    • Price Port
                    Attached Files
                    KyleNinjaTrader Customer Service

                    Comment


                      #11
                      Under instrument editor its the same, but under Misc, my setting dont look like yours. This is what I got

                      Symbol map

                      Barchart.com RJ
                      Collective2 TF
                      ESignal TF
                      External TF
                      Gain
                      IQfeed @ TFS
                      OpenTick TF
                      Patsystems TF
                      Replay TF
                      Simulator TF
                      Yahoo

                      Comment


                        #12
                        Hi momtic,

                        Thank you for your reply.

                        Please let me know what version of NinjaTrader you are running.
                        To check, click Help > About.
                        KyleNinjaTrader Customer Service

                        Comment


                          #13
                          Originally posted by NinjaTrader_Kyle View Post
                          Hi momtic,

                          Thank you for your reply.

                          Please let me know what version of NinjaTrader you are running.
                          To check, click Help > About.
                          Hi Kyle

                          NinjaTrader Version 6.5.1000.7 (Live)

                          Comment


                            #14
                            Hi momtic,

                            Thank you for your reply.

                            Please upgrade to the current release of NinjaTrader (6.5.1000.14) via the following link: http://www.ninjatrader.com/webnew/download_download.htm

                            Install the current version over your existing installation.
                            After doing so, start NinjaTrader, connect to PATSystems and let me know if you are able to receive data for TF.
                            KyleNinjaTrader Customer Service

                            Comment


                              #15
                              Originally posted by NinjaTrader_Kyle View Post
                              Hi momtic,

                              Thank you for your reply.

                              Please upgrade to the current release of NinjaTrader (6.5.1000.14) via the following link: http://www.ninjatrader.com/webnew/download_download.htm

                              Install the current version over your existing installation.
                              After doing so, start NinjaTrader, connect to PATSystems and let me know if you are able to receive data for TF.
                              I have done the upgrade, but still the same???

                              Comment

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