VolumeProfile suddenly stopped working

[NinjaTrader_Kyle]

Hi crmcwi,

Thanks for the clarification.

1.) Does this apply to all instruments?

2.) Please remind me which data provider you're using.

[crmcwi]

Unfortunately, it does apply to all instruments. (I have several newly created workspaces, each with a different instrument.) I use GAIN / Forex.com.

[NinjaTrader_RyanO]

Hi crmcwi,

Can you please reset the instruments, and then recreate a chart and apply that indicator. To reset your instruments please: go to the Tools menu, select the Options menu item, select the Misc tab, and then click on 'Reset Instruments'.

[crmcwi]

I did Ryan, in fact, just a day or so ago because the EURCAD won't update properly.

[NinjaTrader_Kyle]

Hi crmcwi,

Are you using the VolumeProfile that is pre-loaded in NinjaTrader 7 or a custom version of VolumeProfile for use with NinjaTrader 6.5?

[crmcwi]

It's the VolumeProfile indicator that ships with NT 6.5.

[NinjaTrader_Kyle]

Hello crmcwi,

Thank you for the clarification.

Please take the following steps, then let me know whether or not the VOL indicator will plot:

• Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
• Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
• Restart NinjaTrader
• Please go to the Tools menu--> select Account Connections and recreate the account connection.

[crmcwi]

I did as you asked and there is still no volumeProfile bars showing. They did in the last release of NT 6.5, but I don't know if I've seen them since I upgraded a couple of weeks ago. I'm running 6.5.1000.15.

I do see VolumeUpDown on all my charts. No issues there.

[NinjaTrader_Kyle]

Hello crmcwi,

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:

1.) A link to this forum thread.

2.) Your most current trace file.
You will find the trace file in the My Documents > NinjaTrader 6.5 > Trace folder.
Today's trace file will be named 'trace.20100622.txt'.

[crmcwi]

Just emailed you.