I have been a client for 5 yrs...had power outage in summer lost hard drive...system working fine but memory only shows 2.5 GB Ram instead of 4GB ...around the time of outage I had stopped trading so I did not reinstall NT..and actually suspended my subscription...I am getting back to trading again and want to install the software but it will not install...sent trace files...changed .net framework...tech support suggestion is to reinstall windows and see if that solves problem...that is a lot of work with no guarantee that is the problem...I have redownloaded the platform twice...it hangs on startup with an hourglass and only shows 1/2 of the usual start up screen...any suggestions?
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