Error in displaying charts in different timeframe

[02Nov]

Hi,

Occasionally I have problem viewing TF charts of different time frames on my desktop. 3min and 5 min charts works fine but the rest of the time frame (30min, 60min) have all their candle compress beyond readability.

But when log in as a stimulated account on my laptop. all TF charts are fine.
Please advise.

[NinjaTrader_ChristopherJ]

Hello 02Nov,

Thank you for your post.

Please follow the instructions below to repair the NinjaTrader database.

• Disconnect NinjaTrader from any open connections via File > Disconnect
• From the NinjaTrader Control Center window select the menu Tools > Options
• Select the "Misc" tab
• Press the "Repair DB" button
• Press the "OK" button

Please let me know if the issue persists after this procedure.

[02Nov]

Problem resolved.

Thanks

[02Nov]

Hi, the solution provided previously manage to resolve my issue.
But now the same error re-surface and the same solution is not working.

Help please.

Regards
02Nov

[NinjaTrader_ChristopherJ]

Hello 02Nov,

After repairing the database please attempt to open a new chart with no template applied and let me know if the issue persists.

[02Nov]

Nope.

Problem not resolve.

Regards
02Nov

[NinjaTrader_ChristopherJ]

Hi 02Nov,

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:

1.) A link to this forum thread.
2.) Your most current trace file.

You will find the file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

[02Nov]

Mail sent.