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TT / NQ - no real time update

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    TT / NQ - no real time update

    I know TT had some problems this morning ,but I'm back on line and getting
    real time up dates for ES and other instruments .Not so with NQ . Nothing has
    changed on my end . Can refresh the chart for historical updates ,just not real
    time .

    #2
    Hello T2020,

    Can you please right click in the chart and select 'Format Data Series'.

    Ensure the current date is reflected next to 'Last date'.

    Check if you receive real-time data.

    If not, please check if you receive real-time data for the NQ 12-09 when you select it in the Control Center.
    JasonNinjaTrader Customer Service

    Comment


      #3
      =NinjaTrader_Jason;124523]Hello T2020,

      Can you please right click in the chart and select 'Format Data Series'.

      Ensure the current date is reflected next to 'Last date'.
      This is correct .

      Check if you receive real-time data.
      Nope .
      If not, please check if you receive real-time data for the NQ 12-09 when you select it in the Control Center.
      When I do that , it says NA ....

      Comment


        #4
        Please try the following. Remove the NQ 12-09 from your default instrument list in the Instrument Manager.
        http://www.ninjatrader-support.com/H...eFromList.html

        Go to Tools-->Options-->Misc-tab and click Reset Instruments.

        Add the NQ 12-09 back and check if you receive real-time data.

        If the issue remains, please check what NinjaTrader version you have installed. You can check this at Help-->About.
        JasonNinjaTrader Customer Service

        Comment


          #5
          Resetting the data Base did the trick . I'll remember that if it happens
          again . Thank you ...

          Comment

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