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Computer restarted in the morning?

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    Computer restarted in the morning?

    Hello,
    This has happened four times in the last two weeks. At night I ran Ninjatrader 6.5.1000.14 to collect replay data (emini Russell 2000) then in the morning I saw a message on Window Vista saying it was restarted to recover a software problem.

    I had completely uninstalled and reinstalled NT twice already. Please, let me know what I can do to eliminate this problem.

    Thanks!!!

    #2
    Hello hcgaloi,

    Thank you for your post.

    Are you sure this was a NinjaTrader error?
    Which operating system are you using and do you know how to access the events log?
    KyleNinjaTrader Customer Service

    Comment


      #3
      Thanks, Kyle, for your response.

      I'm running Windows Vista 32-bit with all the latest updates from Microsoft. How do I access event logs?

      I have run the computer overnight without Ninjatrader running for two weeks and didn't exprience system restarted problem. All four times that happened were when NT was running.

      THanks again for your help

      Comment


        #4
        Hi hcgaloi,

        Thank you for your reply.

        Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

        In the message, please include the following:
        1.) A link to this forum thread.
        2.) Your most current trace file.
        You will find the file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt
        KyleNinjaTrader Customer Service

        Comment

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