Chart trader cancels order

chunhaoqi

Junior Member

Join Date: May 2009

Posts: 23
#1

Chart trader cancels order

11-04-2009, 03:00 PM

I am using IB 897.9a with NT 6.5.1000.13. In the last few weeks, when I try to change stop loss order price or target order price by moving the order line on chart trader, on three different occasions, the orders simply disappeared from the screen and I checked on IB TWS, the orders were indeed canceled. This had happened to CL, GC and today ES.

Some help would be greatly appreciated.
Tags: None
NinjaTrader_RyanO

NinjaTrader Customer Service

Join Date: May 2009

Posts: 2201
#2

11-04-2009, 03:12 PM

Hello chunhaoqi,

Thank you for your post.

Can you please upgrade to the most current supported version of IB's TWS at the following link.

http://www.ninjatrader-support2.com/ninjatrader/TWS/tws40_install_898.exe

Also, please upgrade to the most current version of NinjaTrader at the link below.

Page Not Found

http://www.ninjatrader.com/webnew/download_download.htm

If the issue occurs again, can you please forward your log and trace files to [email protected] and reference this thread.

Ryan O.NinjaTrader Customer Service
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