• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

TS Failed to initialize error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    TS Failed to initialize error

    I am using TS 8.2 (3896). Every time I insert the strategy NTExternal feed into a chart I get an error message (Failed to initialize NtDirect). This problem persist after a clean install of both TS and NT. I also downloaded another NT installer thinking that the first one was corrupted but issue remains. Please help.

    #2
    Hello:

    Thank you for your post.

    Let's try this...

    Shutdown both NT and TS.

    Then, go to C: > Program Files > NinjaTrader 6 > Bin folder and select the file NTdirect.dll and choose delete.

    Restart both applications and attempt to receive data again.

    For your reference, here are the instructions for connecting to TS.
    http://www.ninjatrader.com/webnew/su...adeStation.htm

    Best regards,
    RyanNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Ryan View Post
      Hello:

      Thank you for your post.

      Let's try this...

      Shutdown both NT and TS.

      Then, go to C: > Program Files > NinjaTrader 6 > Bin folder and select the file NTdirect.dll and choose delete.

      Restart both applications and attempt to receive data again.

      For your reference, here are the instructions for connecting to TS.
      http://www.ninjatrader.com/webnew/su...adeStation.htm

      Best regards,
      Thanks for the quick reply. the problem remains, Any other ideas?

      Comment


        #4
        Hello:

        A couple of things...

        1. Is this NT 6. Go to Help > About to verify.

        2. Ensure that you have ATI enabled under the File menu within NinjaTrader.

        Try again after enabling ATI, if the problem persists, I can send you the file as an attachment and give instructions on how to place in the NT folder.

        Please send me an email to support at ninjatrader dot com if this action is needed since the file cannot be uploaded to the support forum.

        Best regards,
        RyanNinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Ryan View Post
          Hello:

          A couple of things...

          1. Is this NT 6. Go to Help > About to verify.

          2. Ensure that you have ATI enabled under the File menu within NinjaTrader.

          Try again after enabling ATI, if the problem persists, I can send you the file as an attachment and give instructions on how to place in the NT folder.

          Please send me an email to support at ninjatrader dot com if this action is needed since the file cannot be uploaded to the support forum.

          Best regards,
          Thnx, i sent you an email last week, but i guess it did not reach you. Be on the lookout for aFailed to Initialized" tnx.

          Comment


            #6
            I suggest starting from scratch:
            - uninstall NT6 via control panel
            - scan your harddrive for for any occurace of NTDirect.dll and delete it
            - reinstall NT6
            DierkNinjaTrader Customer Service

            Comment

            Latest Posts

            Collapse

            Topics Statistics Last Post
            Started by rtwave, Yesterday, 07:06 PM
            1 response
            19 views
            0 likes
            Last Post NinjaTrader_PaulH  
            Started by DTSSTS, Today, 11:27 AM
            1 response
            4 views
            0 likes
            Last Post NinjaTrader_ChelseaB  
            Started by siroya, Today, 10:02 AM
            2 responses
            9 views
            0 likes
            Last Post DTSSTS
            by DTSSTS
             
            Started by pjsmith, Today, 10:50 AM
            0 responses
            7 views
            0 likes
            Last Post pjsmith
            by pjsmith
             
            Started by ForexBoy, Today, 01:40 AM
            1 response
            41 views
            0 likes
            Last Post NinjaTrader_Marco  
            Working...
            X