FESX Not Loading

[winston99]

I am having a problem loading the FESX charts. It happens in a variety of workspaces - even new workspaces!

I am using NT 7.0.0.5 and I use ZenFire for my feed.

This behavior started yesterday afternoon, and even though I've shut down and restarted NT and tried using new workspaces the FESX just won't load.

I need help with this,quickly, because it is one of my more important money makers...

[NinjaTrader_JoshP]

Hi,

We are already working with you directly through email on this issue so I will close this one down to prevent duplicate efforts.

[Bruce1]

How do I view FESX

Hello,

I am new to NT charts and I'm on DEMO. I would like to know how to view the FESX. I would like to place it in the Default list please.

Kind regards,
Bruce1

[NinjaTrader_Jason]

Hello Bruce1,

Can you please go to Control Center-->Tools-->Instrument Manager. Type FESX in the Name field. Highlight the FESX in the 'Available master instruments' section and click the arrow pointing to the left. Click OK in the Instrument Manager.

[Bruce1]

Jason,

I did not think to look at the arrow.

Thankyou for your help.

Regards
Bruce