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    General Thoughts

    Maybe I have not looked through the correct areas of this forum, but there are a few support issues I cannot find answers to and that seem very counterintuitive.

    First, if you are going to offer "test" data feeds, there should at least be the option of a trial member choosing a data set that will do certain things, such as cycle up and down between a certain point range in a certain time frame. This lets the trial user enter orders and see if Ninja Trader performs according to their understanding. As your data feeds stand now, I see no way to use something like this to attempt to understand the in's and out's of order entry, stops, etc.

    Second, I have not been able to find any instructions on how to move stops in a DOM window. With a program like ****** you can drag and drop the stops around. I see no way to do that in Ninja Trader, except by "tighten" and "widen" in the basic window.

    Another issue: I want my P&L calculated against the bid if I am long and ask if I am short. I do not want it calculated against the last. Why is there no readily apparent way of choosing this?

    I am having a hard time justifying the cost of this program agains what I feel is a pretty poor set of instructions and a really non-intuitive interface. But maybe I am just looking in the wrong places for the answers. Any info appreciated.

    #2
    imported post

    Please look in these locations for the information you want -

    http://www.ninjatrader.com/doc_super..._Target_Orders

    To change PL to be based off bid/ask please uncheck "Use last price for autotrail" under Tools-->Settings Manager, General Tab.

    The datafeed is a pre-recorded simulated feed. We do not have a feed that behaves as you suggest. Will take it into consideration.

    Ray


    RayNinjaTrader Customer Service

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      #3
      imported post

      Ray:

      I have tried clicking in the middle column in the DOM window and it does not change anything. That is why I was trying to figure out what was wrong. I have tried both left and middle clicks. Neither changes anything as far as moving stops around.

      As far as the data feed goes, I would hope you would consider attempting a "known pattern" simulated feed. This would really let people who are attempting to learn your system fine-tune their understanding of all of the options you offer.

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        #4
        imported post

        Can you post an image of what the DOM looks like when you are trying to change the stop? I can't think of a reason of why it would not work for you.
        RayNinjaTrader Customer Service

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          #5
          imported post

          Something must not have been right with the .35 installation because I just upgraded to the .37 installation and can move the stops and targets. The .37 must be a new version that was not available last week.

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