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    #1

    unable to login

    Hi
    20 minutes ago I lost my connection (Mirus). Now when I attempt to login I get the following message

    "Login failed: unable to login (1004)"

    Advise please

    thanks
    Lindsay
    Tags: None
    #2
    Hi Lindsay,

    I think you sent a note to suppport as well which I just responded to. However here's the same response:

    Can you reboot your machine and see if that corrects things. If that doesn't work check your firewall settings, disable them and try the connection again.
    See also here for more info about the error:
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    Comment

      #3
      thanks..reboot fixed it

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