Gain feed problem?

[eclipsed]

Just lost connection on Gain feed. Tried to reconnect and got a message that login 'failed to connect to the rates interface systems net sockets socket exception An existing connection was forcibly closed by the remote host at system net sockets Socket receive (byte)[] buffer. int3'
Tried connecting via another computer and same message.

A nyone else having the same problem or ideas on fixing?

[bowas]

I too am having the same issue. I do not know how to fix it.

[Dozer]

Same issue here. It must be a server side issue with the Gain feed.

[NinjaTrader_VinceB]

Hi,

Had a few reports as well.

Have you tried rebooting your machine? That did the trick for others.

[eclipsed]

Hi
Rebooted both computers and still got the same problem and message on both.

[Dozer]

Hi Vincent,
Thanks for the quick reply. I did reboot the computer and still got the same error message. My Internet connection and everything else is working correctly.

Thanks

[ksh62]

Connection Problem

Vincent,

I rebooted & still have the same problem. What's the next step?

Thanks

[NinjaTrader_Kyle]

Hello eclipsed, Dozer and ksh62,

Thank you all for your posts.

Please check which version of NinjaTrader you are running by clicking Help > About.

If you are not running the most current version of NinjaTrader, 6.5.1000.14, please upgrade via the following link: http://www.ninjatrader.com/webnew/download_download.htm

[Dozer]

Kyle & Vincent,

Upgrading fixed the problem for me. I was using 6.5.1000.11 but after upgrading to 6.5.1000.14 the problem went away.

Thanks for the awesome and quick support! :-)

[bowas]

Hello eclipsed, Dozer and ksh62,

Thank you all for your posts.

Please check which version of NinjaTrader you are running by clicking Help > About.

If you are not running the most current version of NinjaTrader, 6.5.1000.14, please upgrade via the following link: http://www.ninjatrader.com/webnew/download_download.htm

I did that, still nothing expecpt it looks like I lost all my preset charts now.

[NinjaTrader_Kyle]

Hello bowas,

Thank you for your reply.

1.) Connection Issue:
Please take the following steps:

• Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
• Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
• Restart NinjaTrader
• Please go to the Tools menu--> select Account Connections and recreate the account connection.

2.) Chart settings:
Were these settings saved within your workspaces or your templates?
Do you have a backup?

[bowas]

Hello bowas,

Thank you for your reply.

1.) Connection Issue:
Please take the following steps:

• Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
• Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
• Restart NinjaTrader
• Please go to the Tools menu--> select Account Connections and recreate the account connection.

2.) Chart settings:
Were these settings saved within your workspaces or your templates?
Do you have a backup?

Thank you for your assistance. I reopened my charts after being away for a couple of hours and they miracleously work!!!!

[eclipsed]

Problem now disappeared on both systems and am connected to Gain as normal. I was already running latest version. Problem seems to have been at the Gain server end (as someone suggested earlier)
Anyway, thanks everyone for ideas and help.

[trend]

Question:
Can you designate Gain-Demo as a Backup to IQFEed
(I'm on NT7 and IQF: 4.7.0.5)


Thanks,

[NinjaTrader_Bertrand]

trend, yes I believe that should work - would of course only 'back' FX spot instruments then.