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Problem connecting to Zen-Fire
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Problem connecting to Zen-Fire
Had been working fine all day. Inadvereant PC shutdown caused all apps to close less than gracefully. Now NT seems hung "Connecting - Zen-Fire". Last statement in log indicates "Verifying license at primary server...".
Please help!Tags: None
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Hello Miker,
Thank you for your post.
Please try the following and let us know if you are now able to get connected.
- Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
- Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
- Restart NinjaTrader
- Please go to the Tools menu--> select Account Connections and recreate the account connection.
Ryan M.NinjaTrader Customer Service
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Well, I had previously tried just doing a RepairDB (since it seems many fixes involve this step , but I had not done it after removing the account connection. So, I just tried it your way, and of course I now cannot remember my password. Is that something I need to get from Mirus or is it from you??
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Hi Miker,
Thank you for your reply.
This could indicate that software (firewall, anti-virus, pop-up blocker, etc.) is blocking NinjaTrader from establishing a connection. Please search your PC for this type of software and disable it, then test the connection again.KyleNinjaTrader Customer Service
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Kyle, that wasn't the problem since nothing like that had changed from the time it was working 'til the time it stopped working after the inadvertent/abrupt shutdown of the laptop from closing the lid, which somehow caused something to get corrupted in NT. The problem was solved by restoring from a previous backup. Thanks anyway.
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