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Yesterday i tried to change the instrument due to rollover, and my charts did not managed to load the data. The request was pending and i tried to reboot several times and for example managed to get 3 min chart, but other charts that i had in my worksheet did not get filled with data. Any idea why this was happening? Did not tried to connect yet today so just wondering what to do if this repeats today?
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Yes 6-10 contract.
The thing is i have some 10 charts opened so different intervals. And for exampe i got the price in the DOM, it shows up on 3 min chart, 133 tick chart and 100 volume chart, but wont show on 1, 15, 45 mins. Dont know exactly how many days i go back for each of those charts, but when i tried new chart as you suggested i tried to open 5 min chart with 30 days back.
I just tried to load the old contract and it is working well.
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Hi bagzi,
Thank you for your reply.
I just wanted to confirm that.
Please send me a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current log and trace files.
You will find the log file here: My Documents > NinjaTrader 6.5 > Log > log.YYYYMMDD.txt
You will find the trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txtKyleNinjaTrader Customer Service
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