Internal Error in Simulator

[rmmsmh]

Today I am getting an error message in the simulator and NT shuts down. The cash balance comes up way out of wack with a large negative number. I am using version 4.037. What should I do to fix this. Thanks.

Bob

[NinjaTrader_Ray]

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Please delete -

C:\Program Files\NinjaTrader 4\Data\accountData.xml

Ray

[rmmsmh]

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Hi Ray,

I did that and restarted NT, went to enter an order in the Sim and I get the message Order Exceeded Buying Power. Then I get the Internal Error Message and it shuts down again. Help.

Bob

[NinjaTrader_VinceB]

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Hi Bob,



Tools-->Settings Manager, Simulator Tab, Set the "Starting Cash Value" to a new value and press the "RESET" button.

Vincent

Customer Service

NinjaTrader, LLc

[rmmsmh]

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Hi Vincent,

I did that also. There is an error somewhere that is changing the cash value in the Sim account. When I enter the order the Sim cash account changes from 15,000 to- 495,800. Then it shuts down. Thanks.

Bob

[NinjaTrader_Ray]

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Check the value of your simulator margin for the instrument you are trading. Please set it to a value in line with what margin rates you receive from your broker.

[rmmsmh]

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I checked the margin and it was OK. Still getting the same message. Any other ideas. Thanks.

Bob

[NinjaTrader_Ray]

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Please delete -

C:\Program Files\NinjaTrader 4\Data\accountData.xml


Restart NT, then tell me what the account value of the SIM-101 account is in the Account Tab of the control center window.


Ray

[rmmsmh]

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Ray,

The account cash value is 50,000. The buying power is also 50,000.

Bob

[NinjaTrader_Ray]

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Did you reset the account value to 50,000 by chance after deleting the file?

[rmmsmh]

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No, it just came up that way.

[NinjaTrader_Ray]

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Ok, so now place a sim order for 1 contract and tell me what the sim account value is?

[rmmsmh]

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It goes from 50,000 to -50,000.

Bob

[NinjaTrader_Ray]

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For the contract that you traded, what is the Simulator Margin value in the Instrument Manager?

[rmmsmh]

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The margin value is 100,000.