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Internal Error in Simulator

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    Internal Error in Simulator

    Today I am getting an error message in the simulator and NT shuts down. The cash balance comes up way out of wack with a large negative number. I am using version 4.037. What should I do to fix this. Thanks.

    Bob

    #2
    imported post

    Please delete -

    C:\Program Files\NinjaTrader 4\Data\accountData.xml

    Ray
    RayNinjaTrader Customer Service

    Comment


      #3
      imported post

      Hi Ray,

      I did that and restarted NT, went to enter an order in the Sim and I get the message Order Exceeded Buying Power. Then I get the Internal Error Message and it shuts down again. Help.

      Bob

      Comment


        #4
        imported post

        Hi Bob,



        Tools-->Settings Manager, Simulator Tab, Set the "Starting Cash Value" to a new value and press the "RESET" button.

        Vincent

        Customer Service

        NinjaTrader, LLc
        Vince B.NinjaTrader Customer Service

        Comment


          #5
          imported post

          Hi Vincent,

          I did that also. There is an error somewhere that is changing the cash value in the Sim account. When I enter the order the Sim cash account changes from 15,000 to- 495,800. Then it shuts down. Thanks.

          Bob

          Comment


            #6
            imported post

            Check the value of your simulator margin for the instrument you are trading. Please set it to a value in line with what margin rates you receive from your broker.
            RayNinjaTrader Customer Service

            Comment


              #7
              imported post

              I checked the margin and it was OK. Still getting the same message. Any other ideas. Thanks.

              Bob

              Comment


                #8
                imported post

                Please delete -

                C:\Program Files\NinjaTrader 4\Data\accountData.xml


                Restart NT, then tell me what the account value of the SIM-101 account is in the Account Tab of the control center window.


                Ray
                RayNinjaTrader Customer Service

                Comment


                  #9
                  imported post

                  Ray,

                  The account cash value is 50,000. The buying power is also 50,000.

                  Bob

                  Comment


                    #10
                    imported post

                    Did you reset the account value to 50,000 by chance after deleting the file?
                    RayNinjaTrader Customer Service

                    Comment


                      #11
                      imported post

                      No, it just came up that way.

                      Comment


                        #12
                        imported post

                        Ok, so now place a sim order for 1 contract and tell me what the sim account value is?
                        RayNinjaTrader Customer Service

                        Comment


                          #13
                          imported post

                          It goes from 50,000 to -50,000.

                          Bob

                          Comment


                            #14
                            imported post

                            For the contract that you traded, what is the Simulator Margin value in the Instrument Manager?
                            RayNinjaTrader Customer Service

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                              #15
                              imported post

                              The margin value is 100,000.

                              Comment

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