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Missing data

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    Missing data

    Hi,

    My charts are missing a chunk of information for 14/3/10 on my chart of the YM. I've tried everything. Syncing my computer clock, resetting instruments, repairing database, nothing seems to work. I'm using a trading technologies data feed.

    Any help pls?


    #2
    Hello balllightning,

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.


    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.
    3.) Your license key which can be found by going to Help-->License key.

    You will find the file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 6.5->Log->log.YYYYMMDD.txt
    Christopher J.NinjaTrader Customer Service

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