I wonder if any IB TWS/NinjaTrader user has experienced the following TWS "freeze" problem (on Windows XP):
Out of the blue, TWS would just cease to function, with the TWS clock (not the computer/Windows clock) stopping as well. No action can be taken, eg, choosing a tabbed page, selecting a line, creating a order. TWS just freezes. The TWS clock would "jump" after 20 seconds or so. For instance, if the freeze happens at 10:05:07, the clock will freeze and then suddenly advance to 10:05:27.
The whole TWS freeze lasts 3 to 4 minutes.
At first, I thought the problem might be related to IB's daily server reset, when in the past a freeze usually occurred between 12:30am and 1:30am ET, but recently TWS has started to freeze at different times, eg, 9:30pm ET. On one occasion the freeze happened just before an 8:30am economic data release!
After doing some research online, one possible cause appears to relate to the use of third-party programs using IB's data. I use NinjaTrader 6.5 for charting by enabling "ActiveX and Socket Clients" under the TWS API configuration setting.
Has any IB TWS/NinjaTrader user come across a similar problem? If so, how do you manage to stop TWS from freezing?
Thanks in advance for your attention and feedback!
Comment