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Missing Chart Data on Friday's

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    Missing Chart Data on Friday's

    Hi There,
    I seem to be having a recurring problem with missing data every Friday evening?

    I am using the TPO Chart with Barchart Data. What seems to happen is that when I logoff on a Friday evening (Australian time) the data from the US session (for that Friday night) never appears on my chart, so I get large gaps every Friday. This only happens on a Friday evening which seems odd? Last Friday i actually kept my computer running overnight to see if this resolved the problem however when my computer when to sleep same thing happened.

    I have tried to reload historical data, repair my database etc. but it did not seem to make any difference.

    Any ideas on how I could resolve this problem
    Thanks
    Kim

    #2
    Hello,

    Can you please post a screen shot of what you are seeing so we can see if we get the same thing?

    To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
    DenNinjaTrader Customer Service

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      #3
      Hi Ben,
      Image file attached as requested. I've attached a TPO chart where the Friday night data is not displayed and the 30min bar chart for the same instrument where data did display.

      Cheers
      Kim
      Attached Files

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        #4
        Hi,

        Can you check in your chart properties if you have 'Exclude weekend' set to False.

        Also, what happens when you try Tools--> Historical Data--> Reload?
        Vince B.NinjaTrader Customer Service

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          #5
          Hi Vincent,
          My 'Exclude Weekend' flag was set to true, so I changed it to false and the data displayed straight away. Fantastic! Thanks very much.
          cya
          Kim

          Comment


            #6
            Hi Kim,

            Great to hear it.

            Enjoy the upcoming week and Happy Trading!!
            Vince B.NinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_Ben View Post
              Hello,

              Can you please post a screen shot of what you are seeing so we can see if we get the same thing?

              To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
              wouldnt clicking on the chart to save as image be easier?

              Comment

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