workspace cannot load

[uverseman]

My workspaces will not load. It hangs after refreshing one chart and will never resume. Before telling me it is too much data and to reduce it, read what I have done.
It has only 4 charts, range bars, 3 days data, 3 indicators on each chart, no running apps in background, no running workspaces in background. I can apply template and run the 4 charts no problem, only saving and then recalling the workspace creates the freeze, lag. I check task manager and it is running 0 and 1% cpu only, just sitting.
This pc has loaded as many as 30 charts before no problems, so pc is not the issue. I removed and reloaded Ninja and all startup files. Still the workspace with only 4 charts cannot load.
Any suggestions?

[NinjaTrader_VinceB]

Hi,

Have you tried Tools--> Historical Data--> Reload?

In addition, please let me know the following:
- What version are you using? Our current release is V6.5.1000.15 which you can check under Help--> About?

[uverseman]

using 6.5.1000.9
reloading data does nothing.. just sits with frozen 'saving data, this cannot be aborted' panel open. CPU is having no activity.
In the past it has always worked, only started doing it this week. I have been using Ninja for 1 year with no issues until now.

[NinjaTrader_VinceB]

Hi

Please send a note to support at ninjatrader dot com and refer to this post. I will follow up from there with upgrade instructions.

Put in the subject 'For Vince' as well.


Vince

[uverseman]

Thanks for reminding, I did do version update and it only loads 2 charts, still hangs as before. no improvement

[NinjaTrader_VinceB]

Ok,

Still would like you to follow up with a note to support. Please attach your trace file then. You can find this under Start menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20100324.txt.


Vince