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No reload historical data ?

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    No reload historical data ?

    I'll check with my vendor , but none of my charts will do a historical data
    reload . It's grayed out . Worked before ??? Did re install of NT .....

    #2
    Hello T2020,

    Thank you for your post.

    Unfortunately we are experiencing an issue with our historical data server and are working to resolve the issue at this time. I will follow up with you as soon as I have an update.

    Sorry for the inconvenience.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_ChristopherJ View Post
      Hello T2020,

      Thank you for your post.

      Unfortunately we are experiencing an issue with our historical data server and are working to resolve the issue at this time. I will follow up with you as soon as I have an update.

      Sorry for the inconvenience.
      OK , thanks .

      Comment


        #4
        Hello T2020,

        The issue has been resolved, please disconnect, reconnect at this time and let me know if I may be of further assistance.
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          One quick question -

          My datafeed is Zenfire. I was also getting gaps this morning. Why would I need to use the history server at NT, if I am getting the data from Zenfire? Is there a dataflow diagram that shows how I get Zenfire data on my Ninja? Does the history server at NT play a role?

          TIA,
          joe

          Comment


            #6
            Originally posted by joe11 View Post
            One quick question -

            My datafeed is Zenfire. I was also getting gaps this morning. Why would I need to use the history server at NT, if I am getting the data from Zenfire? Is there a dataflow diagram that shows how I get Zenfire data on my Ninja? Does the history server at NT play a role?

            TIA,
            joe
            Hello Joe,

            Zen-Fire does not provide historical data however as a courtesy NinjaTrader records this data to our servers for our customers to use.

            Please let me know if I may be of further assistance.
            Christopher J.NinjaTrader Customer Service

            Comment

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