• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Eurex order download not complete

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Eurex order download not complete

    I can not place an order. The following message pops up:
    "Eurex order download not complete. Affected Order: ..."
    I use a TT connection (broker is Velocity) and my NT6.5 setup has not been changed yesterday. I have already shut down NT and did a restart. I still get the message. So, I need your help.

    Thanks,
    Markus

    #2
    Hello Markus,

    Can you please send me the log and trace files as requested in my response to the email you sent us as well.
    JasonNinjaTrader Customer Service

    Comment


      #3
      My broker is also velocity. I'm receiving the same error:

      CBOT-A order download not complete. Affected Order: Buy 1 Limit @ 455.5

      Comment


        #4
        Hello naked,

        The rejection error Markus experienced was a native error message, which comes from your broker.

        Unfortunately I am not familiar with this error and not sure what it indicates. Please contact your broker for clarification.

        In addition, Markus was able to solve the issue by changing the Host IP address; he had two TT connections.
        JasonNinjaTrader Customer Service

        Comment


          #5
          Here's the reply of Velocity:



          "The issue is actually 2 pieces…. One being Ninja and the other being the FIX adaptor.

          Ninja 7 doesn’t have this problem but isn’t released yet. FIX adaptor version 7.5.3 (in beta testing now) will also resolve the issue while running Ninja 6.5.

          For now you’ll need to repair your database and restart Ninja. My apologies for the inconvenience."

          Comment


            #6
            Disconnected, reset modem, and tada, it works!

            Comment

            Latest Posts

            Collapse

            Topics Statistics Last Post
            Started by digibob, Today, 10:01 PM
            0 responses
            1 view
            0 likes
            Last Post digibob
            by digibob
             
            Started by ptertich, Today, 09:59 PM
            0 responses
            1 view
            0 likes
            Last Post ptertich  
            Started by sledge, Today, 06:11 PM
            1 response
            9 views
            0 likes
            Last Post sledge
            by sledge
             
            Started by Bionian, Today, 02:46 PM
            2 responses
            9 views
            0 likes
            Last Post NinjaTrader_Jesse  
            Started by rwilliam, Today, 01:54 PM
            1 response
            19 views
            0 likes
            Last Post NinjaTrader_Jesse  
            Working...
            X