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Account Performance not = to live account

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    Account Performance not = to live account

    Hi,
    I have an I.B. account and the account performance function on Ninja is not in sync with the live account and therefore miscalculating the various performance indicators. How can I solve this?
    thanks
    Kind regards
    Eoghan

    #2
    Hi Eoghan,

    Thank you for your post.

    Can you please clarify in what capacity the performance reporting is inaccurate. If possible can you please include a screenshot of your Performance report, as well as your Accounts tab. To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
    Ryan O.NinjaTrader Customer Service

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