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Login failed: Unable to login (10006)

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    Login failed: Unable to login (10006)

    Hello! I'm trying to connect to the Zenfire via NinjaTrader 7 but always see a message "Login failed: Unable to login (10006)". My NinjaTrader 6.5 platform works correctly. How do I solve the problem?

    #2
    Hello volodja,

    Thank you for your post and welcome to the NinjaTrader support forum!


    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.

    2.) Your username and password for the Zen-Fire connection.

    3.) Your most current trace file.
    You will find the trace file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt
    KyleNinjaTrader Customer Service

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