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Tick Charts won't load

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    Tick Charts won't load

    My tick charts for NQ won't load today. TF didn't seem to be a problem but when I switched symbols, having trouble. I disconnected and reconnected, and also tried opening a new chart. Neither of these have worked.

    #2
    Hello shali27,

    Thank you for your note.

    1.) Which data provider are you using with NinjaTrader?

    2.) Do you receive an error message when trying to load a tick chart of NQ? If so, what does the message report?

    3.) Lastly, please open a new workspace (File > Workspaces > New Workspace) then add a new tick chart of NQ there within. In this new workspace, do you see the same occur or does the data load?
    KyleNinjaTrader Customer Service

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      #3
      I am having same problems. Nothing will ever load. I am using 6.5 and it just sits there. If I try ninja 7, it gives me an error message that the server is busy. This has been going on since late Friday.

      Comment


        #4
        Hi zzr1200al,

        Thank you for your post.

        Please try a new workspace on your end as well.

        Also, please provide me with the complete text of the error message you are receiving.
        KyleNinjaTrader Customer Service

        Comment

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