hangs

[playafh69]

for some reason, ninja trader has this little hiccups. What i mean is that when i move my mouse it hangs for about 3 seconds, then it moves again. I am using ninja beta 14. My system is a quad core with 4 gig of ram. I have a 25 Mbps connection. I only have 8 charts up, and the update frequency on all of them is +.7ms with 3 of them on 2 second update..... only indicator i am using is the bid ask study from gomi on 3 charts... all of my charts don't go back more than 3 days....
Thats it.

[NinjaTrader_Tim]

Hi playafh69,

Thank you for your post.

Fortunately, there are many things you can do to optimize you machine and NinjaTrader to run optimally.

Please see and follow these tips.

http://www.ninjatrader-support.com/HelpGuideV6/helpguide.html?PerformanceTips1

[playafh69]

i have already done all that, none of the data options are checked, i am not running 3rd party indicators except for the one i mentioned(gomi bid ask), i am not running market analyzer, a dom window, or time and sales window. All update frequency's are above .6 and above 2 seconds on two charts..... Its not my internet, its not my machine, and I don't have any other programs running except for this(no spywayre, anti-virus)... etc
On task manager its showing that NT7 is using 120k of memory, i have 4 gigs....
I want to know if its bc the markets are moving fast today and ninja just can't handle it. If it is then i don't know what else to do.
I used to have investor rt with 10 charts open, all set to real time, and it never had this problem, and i consider that an arcade program.

[playafh69]

I just got this error message and my chart crashed

http://tinypic.com/r/6od7xg/5

[NinjaTrader_Tim]

HI playafh69,

Can you please check the size of your database file with the following steps.
1. Navigate to Start Menu: Documents: NinaTrader 6.5: db: NinjaTrader, right click and select properties.
2. Please provide me with the size of the NinjaTrader file.

[playafh69]

im using ninja 7... ninjatrader.sdf is 5.74 mb
ninjatrader.mdb is 3.20

[NinjaTrader_Tim]

Hi playafh69,

Can you please....

1. Email [email protected]

2. Include "ATTN: Tim" in the subject line

3. In that email, please send (attach files) me your log and trace files for today. You can find these files at the following locations:
Start Menu--> My Documents--> NinjaTrader 7--> Log--> log.yyyymmdd
Start Menu--> My Documents--> NinjaTrader 7--> Trace--> trace.yyyymmdd

4. Reference this post....

http://www.ninjatrader-support2.com/vb/showthread.php?t=28564

[playafh69]

im using ninja 7.. i already sent it

[NinjaTrader_Tim]

Hi playafh69,

I have received it and will proceed from there.

[playafh69]

i wasn't able to reproduce it.. i simply changed the interval from a 5 min chart to a 15 min.. thats it... i have been using that for a while now.. and ninja looks like doesn't have the hiccups now that the markets are closed...
I also removed all of the indicators and added them one by one while watching the task manager.. seeing if any of them are resource hogs... so far everything looks fine.

[NinjaTrader_RyanO]

Hi playafh69,

Thank you for the update, and please let us know if the issue persists. We have the information we should need should the issue persist.

[playafh69]

i removed that indicator... and ill let you know if it happens again. I don't think i can do anything else..... everything is already scaled down to a min... update frequency, indicators... etc

[playafh69]

im still getting the same problems.. i completely removed it from all my charts and from the tools options menu. I still get this little mini hiccups pauses when i move my mouse on the chart. It doesn't happen right away, but when my charts are left open for a couple of hours.. it starts to develop

[NinjaTrader_Tim]

Hi playafh69,

Please respond via the email thread we have started. Thank you.