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folder for account connections

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    folder for account connections

    Hi,

    I'm having trouble on startup and would like to delete the stored information for account connections before I run NT 7 and then reconfigure in NT 7.

    Where is the file/folder for account connections?

    Thanks.

    #2
    Hello werido,

    Thank you for your post.

    This information is held within your Configuration file.

    I suggest to perform a complete uninstall/reinstall of NinjaTrader. You can save your settings by creating a backup using the instructions in the link below.


    Please ensure you have "Configuration File" unchecked otherwise the uninstall/reinstall does not make any difference.



    Next follow the steps listed below to completely uninstall and reinstall NinjaTrader:
    • Close all running applications.
    • Then from the Start menu select --> Control Panel --> Add and Remove Programs.
    • From Add and Remove Programs select NinjaTrader 6.5 and click Remove.
    • Then manually delete the folder "NinjaTrader 6.5" located under Start --> My Documents.
    • Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search. Do NOT delete the NinjaTrader Backup folder.
    • Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
    • Reboot your machine.
    • Once these steps are completed, download NT6.5 from the link below:
      Download

    You can restore your settings using the instructions in the following link.


    Next you can install the Beta version of NinjaTrader 7 at the link I have provided below.



    Please let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

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