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Size of Trace File

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    Size of Trace File

    I was trying to send a message to NT Support from within the program and it just stalls and goes into a non responsive state. I notice that the file trace20100512.txt that the program is trying to zip is 1.2 Gigs in size. My thought is that this may be excessive. Is it to big and what should I be doing about it???
    Thanks

    #2
    Hi deanldavis475,

    Thank you for your post.

    That is a rather large file, and it may appear that the program is frozen but it may just take some time to zip that file.

    What you can do instead is send an email to support[at]ninjatrader[dot]com from www[dot]yousendit[dot]com, which allows you to attach large files.
    Ryan O.NinjaTrader Customer Service

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