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Partner 728x90

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chart problem

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    chart problem

    hi all,

    i have a problem i am using ninja trader 6.5 and i have a esignal data service my charts look funny can any one tell me a solution

    i have a problem my chart looks funny see the attached file of 150 and 300 tick

    also

    my 100,500,1000 range i dont know why my chart looks like this i am using the symbol RENUKA K0-NSF but i dont know

    is it that i am using a wrong symbol kindly let me know,
    Attached Files

    #2
    Hello vipuljparmar,

    Thank you for your post.

    Can you provide me with the settings you are using for this instrument so that I may test on my end?

    • Please open the Instrument Manager by clicking Tools > Instrument Manager.
    • In the Instrument Manager, select RENFUT from the list on the right, then click Change to open the Instrument Editor.

    I will need you to provide me an image the Definition tab with all checked exchanges showing.

    To take a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and attach the file to your next reply to this forum thread.



    Likewise, I will also need you to tell me what is entered in the Symbol Map section of the Misc tab next to eSignal.
    KyleNinjaTrader Customer Service

    Comment


      #3
      dear kyle

      thanks here is my screen shots

      regards,

      vipul
      Attached Files

      Comment


        #4
        Hello vipuljparmar,

        I was not able to receive data for this instrument using the settings you provided.

        Interestingly, when attempting to load the symbol in the eSignal platform, I receive notification that this is an invalid symbol.

        Can you let me know which instrument you are trying to chart?
        KyleNinjaTrader Customer Service

        Comment


          #5
          dear kyle,

          its is of nse india stock called renuka its a futures may contract

          Comment


            #6
            Hello vipuljparmar,

            Are you able to load this instrument in the eSignal platform?
            If so, please provide me with the symbol that you are using.

            In testing on my end, both of the following resulted in an 'invalid symbol' message:
            • RENFUT K0-NSE
            • RENUKA K0-NSE
            KyleNinjaTrader Customer Service

            Comment


              #7
              dear kyle,

              its
              RENUKA K0-NSF
              RENUKA.EQ-NSE

              Comment


                #8
                Hi vipuljparmar,

                Thank you for the clarification.

                The NSF instrument is, unfortunately, not supported as this is not an available exchange within NinjaTrader.

                Per RENUKA on NSE, I am able to bring this symbol up in the eSignal platform, but not in NinjaTrader when using your settings.

                If you open a new DOM and add RENFUT, do you see data streaming in?
                KyleNinjaTrader Customer Service

                Comment


                  #9
                  Yes but why my chatrs not working

                  Comment


                    #10
                    Hello vipuljparmar,

                    So that I may further test, please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

                    In the message, please include the following:

                    1.) A link to this forum thread.

                    2.) Your username and password for the eSignal connection. (My account, it seems, is not authorized for this exchange)
                    KyleNinjaTrader Customer Service

                    Comment


                      #11
                      sent mail to you

                      Comment

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