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    #1

    No data on charts

    Yesterday charts stopped receiving data on 3pm and unable to see extended hours at premarket or after market.
    using NT v 7 connected with TDAmeritrade.
    Tags: None
    #2
    magsab, which session templates are you using for which symbols on NT7?

    Is this on latest Beta 16?

    Any errors in the log tab of the Control Center?

    Thanks
    BertrandNinjaTrader Customer Service

    Comment

      #3
      V 7 16 beta
      all symbols have same problems
      using default templates

      Comment

        #4
        Please clarify what you mean by default templates, the Default named ones or the ones we assigned to the symbols in shipping state, i.e. the RTH / cash hours of the symbols.
        BertrandNinjaTrader Customer Service

        Comment

          #5
          using default 24/7 session templates
          now I have extended hours session but yesterday still all symbols stopped at 3:08pm

          Comment

            #6
            magsab, thanks for confirming the templates used - can you please send us trace / logs to review via Help > Mail to Support?
            BertrandNinjaTrader Customer Service

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