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Ninja on Windows Server test email returns 503: Already Authenticated

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    Ninja on Windows Server test email returns 503: Already Authenticated

    I'm running NinjaTrader on an offsite server and the mail server is on the same machine. When I try to run the test email, from the Tools > Options > Misc tab, I get the following error:

    Failed to send test email: 503 You are already authenticated.
    I've inquired with the hosting company and they have given me the appropriate outgoing smtp server and port number I should be using.

    Any thoughts? Maybe a way to use Ninja's email without authentication, or am I way off?

    Thanks,
    Zach

    #2
    Hello zwentz,

    Thank you for your post.

    Are those correct port and smtp settings in place?
    Have you tried configuring the connection without usernames/passwords?

    Unfortunately, this function can fail due to a variety of factors which are beyond our control and simply will not function with some users setups.
    KyleNinjaTrader Customer Service

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