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**Asing** · 07-19-2010, 06:11 AM

This was already enabled. Unable to pull any historical data for HHI. During market hours, I was able to build real-time bars, but nothing is saved as mentioned in my previous e-mail.

**NinjaTrader_ChristopherJ** · 07-19-2010, 08:16 AM

Can you please tell me what time interval chart you are attempting to open. Also are you conneting to a Live IB account or a Demo IB account?

**Asing** · 07-19-2010, 08:49 AM

It does not matter what time interval, 1 min,5 min, 15min, etc. I have a live IB account. I am able to open charts for other instruments

**NinjaTrader_ChristopherJ** · 07-19-2010, 09:54 AM

I would like to trouble shoot this on my end in order to further assist you with the HHI.HK instrument with your IB connection.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your IB username and password

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