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Chart contract ##-## crashes NT

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    Chart contract ##-## crashes NT

    The continuous contract sysmbol when opened in a chart will crash NT. FOr example, if I have a minute chart of ES 09-07 open, everything is fine. However, when I select the ES ##-## contract the progrma closes with an error message. This is unusual because for months all I have used is the continuous ##-## contracts.

    See the problem

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    Attached Files
    Last edited by zelli; 08-25-2007, 06:16 AM.

    #2
    Thanks for reporting, development will follow up should they require further information.
    RayNinjaTrader Customer Service

    Comment


      #3
      Could you please send me you zipped DB to "dierk AT ninjatrader DOT com". Best send it by Help->Mail to support, where you put in my mail address.

      I also would need to know (could not see by video):
      - which contracts are these
      - which interval
      - what lookback period

      After sending me the DB please try this:
      - Tools->Options->Misc->Repair DB. Issue resolved?
      - if no and you have a historical data provider: try reloading data for the instrument, interval and lookback period in question explicitely by Tools->Historical Data->Reload. Issue resolved?

      Comment


        #4
        Dierk,
        I have discoved the app crashes only with market replay recorded instruments in the contiuous contract. I opened chart ZF 09-07 then swithched to ZF ##-##....no problem. This 5yr note was never previously recorded. lookback was 5 days, 5min chart. As I cycle through various instruments with the ##-## I have no problem until I get to the two instruments I record...the ES & YM.

        Then the app crashes.

        Should I go ahead with the repair DB? What is the downside to this? COuld I lose my recorded data?

        Can you recommend a good file zip, pack utility that is free?

        Thanks

        Z

        Comment


          #5
          - please make sure you are on 6.0.1000.4
          - please proceed as per below. The email feature will zip the DB by default
          - you won't loose any data

          Comment


            #6
            the repairs worked.
            Thank you for the help.

            Comment

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