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MBTrading NT Integration problem?

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    MBTrading NT Integration problem?

    I've confirmed with MBTrading that i'm fully subscribed to all of the futures market quotes and data streaming.

    On my MB Navigator, I'm able to get quotes for GCQ0, while on NT, i'm not able to see any quotes for GC 08-10. They are essentially the same contract. I'm getting it in MB but not on NT.

    Is there a known issue with the integration of the symbols?

    How do i fix it?

    Thanks.

    #2
    Hello pehon,

    Thank you for your post.

    Please use the steps I have provided below to add MB Trading mapping for GC:
    • Tools
    • Instrument Manager
    • Remove GC from your Default list
    • Select GC within the Available master instrument list
    • Edit
    • Misc tab
    • Under Mapping next to MBTrading input GC
    • Click Ok
    • Add GC 08-10 to your Default list

    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      I did just that for GC, 6a, 6b, tf, and after that, when i was trying to log in to mb trading i get the following error

      MBT Call back on accountloaded: exception caught. The changes you requested to the table were not successful because they would create duplicate values in the index, primary key or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or refine the index to permit duplicate entries and try again.

      Comment


        #4
        It seems that everytime i do that i get those errors.

        The fix for me so far was to rename NinjaTrader.mdb

        Hope to see a pernament fix for me very soon.

        Comment


          #5
          Thank you for reporting the fix and please let me know if I may be of further assistance.
          Christopher J.NinjaTrader Customer Service

          Comment


            #6
            No it doesn't fix it. I was trying to tell you this.

            I did just that, add GC into Mbtrading.

            However, the next time i connect to Mbtrading, that error occurs.

            So i decide to rename the database.

            but renaming the database will reset your instruments as well.

            So i'm back to square 1, having spent 1 hour waiting for your reply =)

            So please take a look at this problem again.

            Comment


              #7
              Please forward your MB Trading connection information to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line so I may troubleshoot on my end.

              In the message, please include the following:
              1.) A link to this forum thread.
              2.) Your MB Trading username and password
              3.) Your most current trace and log files.

              You will find the file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

              Log file will be located by going to Documents->NinjaTrader 6.5->Log->log.YYYYMMDD.txt
              Christopher J.NinjaTrader Customer Service

              Comment


                #8
                email sent

                Comment

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