charts not loading

[esam_jir]

Hi

I have ninja trader 7 and 6.5. ninja trader 7 works perfect but i have i problen in charts on NT 6.5, alot of times they are not loading (i always get message loading data but nothing happens, no charts) , or i have to wait so much time until one chart is loaded, the same problem happens when i change from minute to range bars....
i use Zine fire .
how can i fix this problem?

Thank u

[NinjaTrader_ChristopherJ]

Hello esam_jir,

Thank you for your post.

Please rename your database. With this procedure you will be required to recreate any ATM Strategies you may have saved at this time.

To rename the DB:

• Shutdown NinjaTrader and Go to the Start Menu
• Select My Documents--> NinjaTrader 6.5--> DB--> NinjaTrader.MDB.
• Right click on NinjaTrader.MDB and select "Rename."
• Name it "OldNinjaTrader.MDB."
• Then restart the software.

Please let me know if I may be of further assistance.

[esam_jir]

I have 2 files of MDB
1. ninjatrader.mdb : i changed it to oldninjatrader.mdb
2. ninjatrader.old.mdb

but that didnt fix the problem!!

[esam_jir]

might this can be from my internet provider (limition speed to the server of ninja trader/zine fire)?
if yes what it is the server/ports that ninja trader/zine fire work on?
maybe i can tell them that and they give me dirict access to that server

[NinjaTrader_ChristopherJ]

If you are receiving data this indicates that everything is set correctly. Can you please confirm you are receiving real time data within the Orders tab of the Control Center.


Does the lagging behavior persists if you reduce the resource request of NinjaTrader?


Check if you are running workspaces in the background (these will request data & resources as well) and close them. Can you please restart NinjaTrader and go to File-->Workspaces and check what workspaces are listed below 'Save Workspace As'. The workspace with the checkmark is the workspace opened on your monitor. Any additional workspaces listed, are opened in the background.

Select a workspace without a checkmark and subsequently go to File-->Workspaces-->Close Workspace. Repeat this process until only one workspace is opened.

Close some charts, SuperDOM's or other NinjaTrader windows. Reduce the amount of indicators in your chart or set 'Calculate on bar close' to True. Reduce the amount of historical data in your charts by configuring the Format Data Series window.

More tips can be found at the following link.

http://www.ninjatrader-support.com/HelpGuideV6/PerformanceTips1.html