Ninjatrader zenfire demo not updating live prices

[thestockbull]

Hello i downloaded and installed Zenfire Ninjatrader demo 2 days back. But i am not able to see live quotes. i am able to see charts from previous days, but no new prices. Whats wrong??

i use Vista

[thestockbull]

i am able to connect also, but no live prices

[NinjaTrader_Kyle]

Hi thestockbull,

Thank you for your post and welcome to the NinjaTrader support forum!

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) Your most current trace file
You'll find the trace file in the My Documents > NinjaTrader 6.5 (or 7) > Trace folder.
Today's trace file would be named 'trace.20100817.txt'.

[thestockbull]

My problem is solved. i had not rolled over the series. But i am amazed with the quick response i got from Ninjatrader team. This guy named Kyle is really helpful Thanks mate

[NinjaTrader_Kyle]

Hi thestockbull,

Thanks for your kind words.

I'm glad that you're up and running! Let me know if any other questions come up.

[thestockbull]

Again i am not able to see live prices. When i start Ninjatrader i get prices till current day but no live prices every minute. What to do? i did not change any setting

[NinjaTrader_Chip]

Hello thestockbull,

What markets are you trying to view? Please provide some examples of symbols that are not populating with live data.

Thank you,

[thestockbull]

i am watching s&p500, dax, dow futures. None is updating live prices

[NinjaTrader_Chip]

Hello thestockbull,


You will need for those markets to be open/trading to see Live price action.

Please let us know if this issue persists once these markets are open.

Thank you,

[Laserdan]

Hmmm...wonder why? Maybe markets closed...???

[thestockbull]

even now i am not able to see live prices. whats wrong?

[Laserdan]

The markets are closed today...Its Labor Day

[thestockbull]

oh ok. i do not stay in US. so dont have much idea about holidays. i will check tomorrow then if the problem persists. i am new to ninjatrader and US markets