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    connection

    first of all its getting very frustrating as the broker knows little about ninja whens there's problems. i'm getting a log in error on on a computer i've logged in before with. it's a prboem with this computer as my other computer i have no problem logging in with. the error message is LOGIN FAILED. UNABLE TO INITIALIZE API:CONFIGURATION FAILED. COULD NOT OPEN BODY FILE. advise whats wrong.

    #2
    Hi,

    Thank you for your post.

    Can you please tell me who your broker is and also provide me with your login credentials so I can test the connection on my end.

    You can send your reply to support at ninjatrader dot com




    Vince
    Vince B.NinjaTrader Customer Service

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      #3
      the broker is advantage. why do you need my login info? its happening on 1 particular computer only so its not a login issue with tt as my other computer logs in. i even uninstalled and reinstalled the ninja program and it still gave the same error message. what do you think the problem is?

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        #4
        If you shut down and restart on the problem PC, it should resolve itself. If not, please uninstall NT, manually remove any installation folders and re-install.
        RayNinjaTrader Customer Service

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