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Connection Was Not working, Uninstalled NT 6.5 now cannot DL because key 'invalid'

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    Connection Was Not working, Uninstalled NT 6.5 now cannot DL because key 'invalid'

    Was trying to use a connection through Velocity Fut and received a SIM License Key
    and connect instructions. Never connected to their server for whatever reason.
    They gave me no new info to fix it. Might have been a conflict from past key/connection?

    Anyway, finally uninstalled hoping to reset and now cannot DL NT because the page
    requires a lic key FIRST. The key from Vel Fut did not work.

    What to do to install, first off and then will see if connection is still an issue.

    Thanks

    #2
    Hello gambit50,

    Thank you for your post.

    Can you please send an email to support[at]ninjatrader[dot]com so that we can provide you with a Free Edition License to download.

    If you send that mail and ask for that license we will be glad to privately supply that.
    Ryan O.NinjaTrader Customer Service

    Comment


      #3
      Thanks,

      I wanted the real=time data thus did not think just asking for a new key would work.
      I will take a new key and live data from whomever, however, otherwise will send the info for what I have
      and try to straighten that out.

      Comment


        #4
        gambit50,

        That sounds good, and I will mention that we do offer real-time data trials as well, and if you would like we can offer you one of those, as well, and just specify that in the follow up email.

        I will keep an eye out for your response, and look forward to assisting in that manner.
        Ryan O.NinjaTrader Customer Service

        Comment


          #5
          I have used trials for live data before and thus am blocked out from them when attempting to re-up.
          But thanks a lot for your help.

          Comment

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