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live ninja not updating charts

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    live ninja not updating charts

    before when i had a free demo of ninja, the control board would display the emini s&p price

    but now that i got a live key, it says n/a

    how do i resolve this?
    Last edited by farcry360; 09-04-2010, 02:18 AM.

    #2
    Welcome to our forums - please retry as the market reopens, it's closed down right now.
    BertrandNinjaTrader Customer Service

    Comment


      #3
      wow didn't realize support was available at this hour and during weekends

      thank you for the reply

      well when i was trying the free demo, it was couple hours past emini's close

      but i was able to see the last price, bid and ask

      just for your information




      by the way, i have a question about charts

      how do i edit the drawing tools?

      for example the thinkness of a line, or the values within a fibonacci tool, etc etc

      and there are no channel lines?

      can i draw a sloping line and duplicate it with the same angle?


      thank you

      Comment


        #4
        You're welcome - were you trying on the same connectivity provider then (i.e. also TT)?

        You can just doubleclick on the drawing tool while it's selected > then you would see it's properties coming up for editing.

        http://www.ninjatrader-support.com/H...wingTools.html

        You can right click on your trendline > select Copy > and then paste it back in the chart, it would be a parallel one then.
        BertrandNinjaTrader Customer Service

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          #5
          yes i was using the same provider, trading techonogies

          when i right clikc on the drawings, it displays the same menu as you would when you clikc on a blank chart...



          and also, when i put volume up/down indicator on a chart, it pushes forward one time interval

          for example, if i have a 1 min bar, all the bars are displayed on the correct timeline

          but if i add a volume indicator, it is pushed forward by 1 min

          so say i see the big up bar today with the jobs number, which was at 8:30am est

          without the volume, the big up bar is displayed correctly at the right time

          but when i add volume, the big up bar is displayed at 8:31 am est

          so it pushes the time forward




          the funny thing is, i can do the same thing on a 5 min chart

          before the volume, the up bar is displayed at 8:30am est

          with the volume, it's now displayed at 8:35am est

          so whatever time interval i'm using, it adds that time forward

          Comment


            #6
            I just tried with the Volume indicators on a ES 09-10 1 min chart here and could unfortunately not reproduce the issue you're seeing, the job report bar ends 8:31 all the time, which is expected as NinjaTrader timestamps bars at their closing time.

            For the drawing object properties : please ensure you actually have selected the drawing object (little black markers on it) before right clicking.
            BertrandNinjaTrader Customer Service

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              #7
              ahh that makes sense

              did not know the timestamp comes AFTER the close of the bar

              with my previous chart software it was at the open of the bar



              as for the "right clikc", i can't do it

              i can double clikc the drawings but right clikc just brings up the same menu as a regular right click

              i attached an image
              Attached Files

              Comment


                #8
                ehh it won't show the right click menu when i try to take a picture...

                Comment


                  #9
                  Ok, you got the drawing object selected - are you right clicking on it then to go the Line Properties?
                  BertrandNinjaTrader Customer Service

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                    #10
                    ok i see "copy" and "line properties"

                    so i try click copy but it doesn't do anything

                    Comment


                      #11
                      off topic question

                      when i place a stop loss order, is that filled at market or limit?

                      so say i buy the ES at 1000 and my stop is at 999

                      as soon as the market prints 999 i want OUT at the best price at that time, NOT at a limit price which might not get filled

                      so is it market or limit?

                      thx

                      Comment


                        #12
                        Originally posted by farcry360 View Post
                        ok i see "copy" and "line properties"

                        so i try click copy but it doesn't do anything
                        oh wow i feel so stupid

                        yes i found out what you meant

                        i forgot to clikc PASTE !

                        Comment


                          #13
                          Great!

                          For Globex on NT 6.5, it's a StopLimit order in the ATM's per default, this can be changed in our next version NT7 to be a Stop Market, too.
                          BertrandNinjaTrader Customer Service

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