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Order stuck in pending state

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    Order stuck in pending state

    I am running NT-7 and have an order stuck in a pending state. Trying to cancel it does not work. Tried to repair database and restart several times as well.

    Did not find any solutions on the other threads. Please advise.

    Thank you.

    #2
    Hello smeagol,

    Thank you for your post.

    If this is a Live order that you are unable to cancel always contact your broker immediately to manage the issue/position.

    However, if this is a simulated trade then resetting the SIM 101 account may resolve the issue. See the following:
    1. From the NinjaTrader Control Center window select the menu Tools > Options
    2. Select the "Simulator" tab
    3. Press the "Reset" button

    Please let me know if this does not resolve the issue.
    ChipNinjaTrader Customer Service

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