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NT direct Edition licence not working

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    NT direct Edition licence not working

    Hello,

    my NT direct edition licence is not working.
    I have an account with amp futures and upgraded today to NT 7b21. I haven't been able to connect to zenfire.
    I use the new licence I received this summer...begin with 33FC-xxxx...since I was in a 3 months vacation I haven't use it before.

    May someone help ?

    #2
    Hi,

    What is the exact error message that pops up?

    Have you also followed the instructions listed below before you upgraded?

    Critical Upgrade Instructions
    To install Beta 21, it is MANDATORY to first uninstall any prior version before installing. This procedure will not remove your data and settings.
    For people upgrading from Beta 16 or later please use the following steps:
    - Uninstall NinjaTrader 7 via Windows Control Panel
    - Delete the folder C:\Program Files\NinjaTrader 7 if you have a 32-bit machine OR
    - Delete the folder C:\Program Files (x86)\NinjaTrader 7 if you have a 64-bit machine
    NOTE: Deleting these directories will remove any custom sounds you may have
    - Install NinjaTrader 7 Beta 21
    Vince B.NinjaTrader Customer Service

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      #3
      Here is the error message I get :

      http://img844.imageshack.us/img844/9056/sanstitresa.png

      Comment


        #4
        I delete NT7 and reinstall it again and now it works. Do not get what went wrong the first time I deleted NT7...anyway...

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