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zen fire down?

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    zen fire down?

    is zen-fire down right now?

    i actually just connected when i was writing this message

    but i lost connection twice for about 10 minutes each time.

    is there going to be a problem today continously?

    #2
    Hi zaza5000,

    I am not aware of any issues from our end.. If the issue persists or is reported more, I will investigate and update you asap.
    TimNinjaTrader Customer Service

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      #3
      thanks Tim

      I am just losing connection ever once in a while for 1-5 mins

      I am still not sure if it's zen fire or my connection because Transact is working the whole time ninja conection is lost.

      Comment


        #4
        Hi zaza5000,

        What version are you running (Help>About)

        I have been testing this since your initial post and have not been disconnected.
        TimNinjaTrader Customer Service

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          #5
          i am using 7.0.0.17

          i think the problem could have been on my building.

          should I update ninja?

          Comment


            #6
            HI zaza5000,

            Yes, I recommend updating to the latest beta version: http://www.ninjatrader.com/webnew/do...g_software.htm
            TimNinjaTrader Customer Service

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              #7
              is zen-fire down right now? 20/sept/2010

              Comment


                #8
                it is down for me too.

                Comment


                  #9
                  I'm having problems with Zen right now...I can connect seemingly without problems, but once connected, I get no bid/ask data, and charts don't update. Basically NT is telling me I'm connected, but I don't seem to be connected. Nothing unusual shows in the log.

                  Comment


                    #10
                    Zen Data Today...

                    Zen has been erratic since 08:47:30am PDT...a number of gaps (4) in seconds charts for 1 to 2 minutes each....while another programs data stream has come in OK for me ....now no gaps last 5 minutes at 9:15am...

                    update....now another 1 minute gap at 09:15:11am PDT....

                    Comment


                      #11
                      Unable to connect on ZF here too...

                      Comment


                        #12
                        All,

                        Zen-Fire is experiencing issues with internet connectivity and is currently working with the service providers to resolve the issue.


                        No ETA has been provided as of yet, however we are being updated and I will relay those updates in this thread.
                        TimNinjaTrader Customer Service

                        Comment


                          #13
                          All,

                          This issue has been resolved, please reconnect to your provider.
                          TimNinjaTrader Customer Service

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                            #14
                            No, ES data will not move.

                            Comment


                              #15
                              The issue has not been resolved. I can't connect at all now.

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