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Error On Loading Chart Data

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    Error On Loading Chart Data

    Hi:
    On trying to load either the YM 12-07 & the YM ##-## in real time or in back test mode I get the following error........

    "Error on loading chart data: Error -105 on requesting bars.

    Any ideas? A colleague of mine has the same issue the same contracts.

    thx
    David

    #2
    Hi David:

    The error message is most likely being reported by the datafeed you are connected to.

    Let me try to re-produce on my pc and report if I receive the same error.

    I would need the following...

    1. What datafeed are you connected to?
    2. How many days/bars back?
    3. Is this a tick or a min chart?

    Regards,
    RyanNinjaTrader Customer Service

    Comment


      #3
      thx for the quick response.

      1/ E-signal (is working OK).
      2/ 15 days.
      3/ 30 minute charts.

      Issue resolved by shutting down NT & re-opening the platform.
      This, however, is a little inconvenient (esp. if in middle of auto trading).

      thx
      David

      Comment


        #4
        Hi:

        Please ensure that you are running NT 6.0.1000.5, if not, please update from the link below:
        http://www.ninjatrader.com/webnew/do...g_software.htm

        Which eSignal version are you running?

        Regards,
        RyanNinjaTrader Customer Service

        Comment


          #5
          I am using the latest version of NT.
          E-signal version 8.0

          thx

          Comment


            #6
            Hi:

            Thank you for reporting.

            If it is not inconvenient for you, can you please send me a note to support @ ninjatrader dot com and reference this post.

            I will need to further investigate with you and maybe asking for pc and account information that can be secure information that I would not suggest posting in a public forum.

            Thanks again,
            RyanNinjaTrader Customer Service

            Comment

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