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    Free Trial License

    Vendor License Management...

    I'm unable to add a trial license.
    Module are set to a positive number of Free Trial Days, but I get an error saying I can only add Regular Licenses.

    #2
    Hi Miker:

    This is expected behavior when setting up the vendor licensing. You simply have to setup an optional free trial period for each module and the first time your NinjaScript object runs on a PC it will make a call to our license servers. In the event that there is no valid license and the module name has a free trial period (in days) value greater than zero, it will automatically create a free trial period for this PC machine ID value. There is no effort on your part to provide a free trial except define its length in the “Modules” tab.

    Have you received the vendor license management help guide which outlines this process and the procees for creating a free trial for a specific machine id? If not, please email me and I will send you the help guide and walk you through the process.

    Thanks and happy trading!

    -Ryan
    RyanNinjaTrader Customer Service

    Comment


      #3
      Yes...sorry...I have the manual...simply forgot I had it :-)
      Of course I only remembered after I sent the post!
      Thanks Ryan.

      Comment


        #4
        Hi Miker:

        No worries at all. Glad I could help. Thank you for being a NinjaTrader Partner and please don't hesitate to let us know if we can further assist.

        Thanks,

        Ryan
        RyanNinjaTrader Customer Service

        Comment


          #5
          Ryan...I sent an email with a follow-up issue regarding client not being able to acquire the trial license.

          Comment


            #6
            Hi Miker:

            Yes, I received the email and have replied. Let me know if the suggested resolution works for your client.

            Thanks!
            RyanNinjaTrader Customer Service

            Comment


              #7
              That didn't work.
              Can you verify that the module is indeed registered with a 7-day free trial?

              Comment

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