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Chart not updating for VXX

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    Chart not updating for VXX

    I can load up the chart of VXX but it doesn't want to update. I'm using NT7.0 with IB feed , there is no "smart" feed in NT7.0? Thx. And IB tells me I have reached my limit when trying to update the cahrt.
    Last edited by mrbeanbag; 09-20-2010, 08:08 AM.

    #2
    Hello,

    Thank you for your note.

    This may be due to the Session template you have applied. Please right mouse click within your chart-->Data Series-->Session template-->Select Default 24/5 or Default 24/7-->Click Ok.

    If required SMART routing would need to be added to the instrument mapping within NinjaTrader.

    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Thanks , it worked, is there any way to set 24/7 as the default? When adding new instruments which routing should I be checking? Is "default" the best choice for IB feed? For the VXX I used default, NYSE, Island, IB Tmbr , but in 6.5 I believe it was "smart" routing, is smart now redundant under 7?

      Comment


        #4
        To set the Default Session template to "Defaut 24/7" please the steps I have provided below:
        • Tools
        • Instrument Manager
        • Select the instrument within the Available master instrument list
        • Edit
        • Definitions tab
        • Session template
        • Select the new template
        • Click Ok
        • Remove the instrument from your Default list and add it back in

        If Smart routing is required within the Misc tab when editing your instrument you would add it to the mapping.
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          Thanks for your help, but I'm going back to 6.5. I'm having lots of trouble getting data, loading charts, even just changing the tick or range values on my charts seems to result in it getting stuck in "loading" mode. When it does work it takes longer than 6.5 does. From what I have read NT7.0 is supposed to be vastly superior but I am not getting that impression. I guess I'll have to wait for the official release and hope that it works better then.

          Comment


            #6
            Can you please tell me what version of NinjaTrader you currently have installed by going to Help-->About. If you do not have NinjaTrader 7.0.0.21 installed please upgrade at the link I have provided below.

            http://www.ninjatrader.com/webnew/download_download.htm

            Next please install IB Standalone TWS 906 at the link I have provided below.


            http://www.ninjatrader.com/webnew/su...ivebrokers.htm

            Please let me know if the issue persists after this procedure.



            Christopher J.NinjaTrader Customer Service

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