First, the only data I can chart is for the 10-10 contract regardless of which contract I select - eg if I select the 11-10 contract it pulls up data for the 10-10 contract. Second, the data will NOT stream for NG regardless of contract month selected. Reloading historical data will bring the chart up to date (with 10-10 data) but still won't stream. And it's also the only symbol I can't get a quote for in the Order tab of the Control Center.
Other Nymex symbols like CL/QG work properly as do TF/ES/NQ/6E/6A/ZC etc. I have an ongoing support request with Kinetick but to this point they haven't come with up a solution. I also submitted a support request with NT but haven't heard back yet. Any help would be appreciated.
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