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occam,
From the Control Center, please click Help > License Key. Does the key start with '@SIM'?
If so, you are running the free-version of NT.
If the key starts with something else, please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.
In the message, include the following:
1.) A link to this forum thread.
2.) Your license key.KyleNinjaTrader Customer Service
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Today, 07:47 PM
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