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Recovery from Hardware Connection Problems

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    Recovery from Hardware Connection Problems

    I've been having troubles with my router for the last couple of days and I'm off to the store to buy a new one.

    While this has been going on, I've managed to get NinjaTrader into a state where it won't connect to one of my data feeds.

    OK, I know the solution is to exit NinjaTrader, and restart, or reboot the system, replace the flaky router, etc.

    However, in the interests of increasing NinjaTrader reliability, I want to pass along information about this state, since it is possible that this problem could occur through ordinary Internet Service Provider outages.

    The main issue that I found is that when I click on Connect to ZenFire datafeed, I get a message saying:

    10/1/2007 1:25:51 PM Connection AMP -- Zen-Fire: Unable to login (10004)(LoginFailed)
    I can connect to the Gain demo datafeed fine, but any attempt to connect to ZenFire give the above message.

    The problem apparently started with the message:

    10/1/2007 3:19:00 AM Default Unable to connect to NinjaTrader data server (64.202.118.132/31654): No such host is known
    And somehow or other NinjaTrader has gotten itself in a state where it cannot recognize this datafeed anymore.

    Just thought I'd pass it along. Hope you can solve it.

    Best regards,

    KBJ
    Attached Files

    #2
    HI KBJ,

    Thank you for passing it along.


    Vince
    Vince B.NinjaTrader Customer Service

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